Testimonials from Previous Events

Testimonials and feedback from the Spring 2006 Event
Testimonials and feedback from the October 2005 Event

Testimonials from the Spring 2006 Customer Reference Forum in San Francisco

"CR Forum was an excellent use of my time. Every session was valuable and applicable in my day-to-day responsibilities. Lots of great new ideas to bring back!"
Hope Hartman, Sr. Manager, Customer Programs, SSA Global

"I thought it was a first-rate event. I especially found valuable Fred Reichheld and Promise Phelon/Holley Garmany's presentations. I plan to incorporate many of the ideas from the conference into my program as soon as I capture the key problem areas and identify who/ what can help me solve the issues. I see this as a critical learning and networking program for all Customer Reference professionals."
Carole (McGowan) Flad, PSG Customer Reference Program, Hewlett-Packard

"It's invaluable to network, share ideas and simply brainstorm away from the office. That's the only way to keep improving a reference program and keep it top of mind."
Julie Seltzer Firsty, Senior Manager, Customer Programs, Hyperion

"All the presentations were thought provoking and contained valuable information I can use in my job."
Eileen D'lppolito, Sr.Customer Marketing Programs Manager, Citrix Systems, Inc.

"I highly recommend Customer Reference Forum to anyone who uses references, recruits references or has plans to do so. Going it 100% alone will limit your program."
Jeff Woodland, Marketing Manager, Business Objects

"THANK YOU for a fantastic conference. I am already implementing a few nuggets that I learned!"
Carol Blumberg, Corporate Communications Manager, Epicor Software Corporation

"Great event - solid info, good people, and well orchestrated."
Christine Bottagaro, Senior Manager, Global Customer Success & Loyalty Program, Sybase

"It was an EXCELLENT conference, the best (in terms of relevant content) I have ever been to."
Marie Ross, Manager, Customer Marketing & Studio D, EMC Software

"As a newcomer to the customer reference world, I found the Forum extremely valuable. It was exciting to learn from the successes of true industry leaders, and I came home with a notebook full of great ideas for implementing a more formal customer reference program here at Selectica."
Mary Bart, Marketing Manager, Selectica, Inc.

Testimonials from the Fall 2005 Customer Reference Forum in Boston

"Great opportunity to network and learn from many other companies of different sizes. It was great for me to hear from larger programs. Well planned event! Thank you."
Gail Baker, Customer Relations Manager, DataFlux Corp.

"This is the first of this type of conference I have attended and it was full of eye awakening info. Also, great way to network w/peers in your industry."
Ysela Bergquis, CRP Manager, The Americas, Intel

"Great program! Thank you! My head was spinning with ideas during the program."
Susan Bolwell, Sales Reference Project Manager, PTC

"So relevant to my job"
Jonelle Clowes, Customer Knowledge Analyst, SAS

"This event should be mandatory for anyone running or looking to start a Customer Reference Program"
Michelle Faulkner Director, Corporate Communications Empirix Inc.

"Always wonderful to hear how others are doing what we do."
Liz Tanner, Marketing Manager, Novell

"So glad I found out about the conference- very useful information & worth the time despite the nor'easter, Thank you!"
Erin Fors Director, Customer Programs, Merritt Group

"I'll be back! This event is a life saver"
Katie Hall, Reference Program Manager, Primavera

"Even better than (the previous event in) Arizona! I liked the sponsor/vendor element"
Polly Kruse, Director, Global Customer Programs, TCS

"The event was great-lots of opportunities to network with peers, share common challenges, and come up w/new ideas to implement."
Sara Maragos, Customer Reference Program Manager, Novell

"Good mix of participants. Have gathered insights from actual reference programs."
Farida Mending, Corporate Marketing Planning, Trend Micro